our forensic investigation services
Credit Card Fraud
Contractual obligations have been introduced by the 5 card brands that sponsor the PCI Data Security Standards (PCI DSS) upon any organisation taking credit cards over the web, telephone and in stores. The PCI DSS requires merchants and service providers to undergo a series of reviews with regard to its systems which handle customer credit card information.
Our large pool of PCI QSAs are experienced in undertaking investigations into security breaches pertaining to the PCI Data Security Standard. We can assist a card scheme member with their investigation into an account data compromise and follow Visa Europe’s guidelines and scope for forensic investigation and utilise Visa Europe’s incident report template.
Using a combination of the above services we will respond to an incident and undertake all necessary investigation/liaison with acquirers and card brands. This will include but not be limited to:
- Providing on and off site Forensics support in the event of perceived breaches.
- Providing next day on-site forensics support using specialist resources to investigate and confirm any breach or possible breach, and assist in short term remediation
- Providing on-site forensics support with use of correct procedures regarding seizing and securing assets in line with best practice for possible evidential use
- Providing independent expert witness advice, support and attendance at court where required.
- Providing independent reviews, and subsequent reports of investigations.
Our other Forensic services include:
- Security Incident Response Services (e.g. Breach Investigation)
- Legal Support Services
- Malware Investigation