web site monitoring
Through our range of market-leading 'Site Confidence' web site monitoring services, we monitor web site performance for the UK's largest businesses, including many well-known brands and public sector organisations.
We help clients to diagnose performance problems, immediately notifying the right people and assisting with root cause analysis. Account management and technical support is always on call to assist with analysis and any alert modifications.
The most popular areas of monitoring are detailed below, however we can customise the monitoring to suit your specific requirements:
- Performance of specific pages over specified periods of time
- Availability of secure pages (where log-in is required)
- Quality and speed of results delivered by search function
- Web site monitoring of multiple-step transaction processes (e.g. booking a holiday)
- Speed and content of response to enquiries received via automated messages
- Benchmarking of performance against competitors
- SLA performance monitoring to support service delivery by or to a third-party